Privacy Policy
Last updated: September 23, 2026
This Privacy Policy explains how Neware ("we", "us", "our") collects, uses, and protects information when you use neware.io and our AI image, video, and image-to-video tools (the "Service").
1. Information we collect
- Account information: name, email address, and password when you create an account.
- Billing information: processed securely by our third-party payment provider; we do not store full card numbers.
- Content you provide: text prompts and images you upload to generate images, video, or animations.
- Usage data: pages visited, features used, and generation activity, collected to improve the Service.
- Device and log data: IP address, browser type, and similar technical information.
2. How we use information
- To operate, maintain, and improve the image, video, and image-to-video tools.
- To process payments and manage your subscription.
- To communicate with you about your account, updates, and support requests.
- To detect, prevent, and address fraud, abuse, or security issues.
3. Your generated content
Prompts and images you submit are processed to produce your generated output. We do not sell your prompts or uploaded images to third parties. Please review your plan's usage rights for details on how generated content may be used.
4. Sharing of information
We share information only with service providers who help us run the Service (such as hosting and payment processing), or when required by law. We do not sell personal information.
5. Data retention
We retain account and generated-content data for as long as your account is active, or as needed to provide the Service. You may request deletion of your account and associated data at any time.
6. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information. Contact us to exercise these rights.
7. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "last updated" date.
9. Contact us
Questions about this policy? Contact our team.